Petaling Jaya, 27 August 2021- Malaysia’s No.1 Insurance platform, Bjak has expanded their insurance offerings from auto to life and medical insurance on its official website, Bjak.com
Bjak is the first in Southeast Asia to offer instant customization and online purchase for life and medical insurance policies that were previously only available through agents. Customers can now customize plans according to their needs for medical coverage, critical illness, and life coverage easily using the platform. The online application can be completed in 5 minutes.
As physical meet-ups are not allowed during the pandemic, Bjak offers a seamless, transparent, end-to-end service for customers to customize and purchase instantly. Bjak further adds value by offering free health screening, unlimited doctor consultations, medicine delivery and a dedicated 24-hour claim service to help address customer satisfaction issues that are commonly faced in the industry.
Bjak is also the first to employ in-house licensed agents with no-commission to offer customers unbiased advice and support.
“Our team of licensed in-house no-commission advisors are available 24 hours to offer customers free, professional and unbiased advice. On top of that, all claims are processed by insurance experts with a cumulative experience of more than 45 years,” Fatin Izzati Masturi, Lead Operations Manager added.
The platform presently offers full comprehensive policies from two major insurance partners, including term-life and investment-linked products. Bjak is in talks with 3 more leading insurers and its agencies to offer more policies on the platform.
For the launch, Bjak is giving out 100,000 free rewards from its F&B and retail partners worth RM50 million to the first 100,000 customers.
In addition to the launch, Bjak will also be introducing an “Online Marketing Leader” program to help those whose jobs and businesses have suffered from the prolonged pandemic. The program aims to create more work-from-home job opportunities while promoting the importance of life & health insurance.
Customers can get free policy quotations and advice for health insurance on Bjak’s website Bjak.com/life in 5 minutes.